Canadian Business Services Good for the Bottom Line

Canada’s business services sector is a leading player in today’s global value chain models. Those looking for better ways to manage engineering projects, finances, employees and technology need look no further than Canada

Canada’s business service clusters – including Toronto, Vancouver, Calgary, Montréal, Halifax, Fredericton and Charlottetown – are diverse, dynamic, and home to many of the world’s top firms.  Those locating in Canada benefit from top-notch transportation and telecommunications infrastructure, efficient labour and financial markets, and well-functioning and transparent institutions.

Did You Know?

• In 2008, Canada’s business services sector generated $89.6 billion in revenues and employed over 1.8 million people.
• Canadian engineering firms employ over 85,000 workers and generate annual revenues of more than $13 billion.
• The 3rd largest exporter of engineering services in the world, Canada is well-recognized for the quality of its engineering services, particularly in resource extraction, energy, telecommunications, transportation and infrastructure engineering.
• Earning US$14 billion in annual revenues, Canada is the world’s 2nd largest market for business process outsourcing (BPO).  Multinationals such as Morgan Stanley, Merrill Lynch, Amex and Exxon Mobil have all established business or technology centres in Canada for internal delivery of services to their own business units.
• Canada’s exceptional quality of life and ready supply of highly-educated workers makes it a magnet for global management services firms, which account for nearly 35% of Canadian head office and management operations.
• Canada’s largest city Toronto (Ontario) is the #1 head office location for Canadian and Canadian-based international businesses, and home to all top 10 global human resources and benefits firms. Leading BPO companies located here include Accenture, Capgemini, CGI, Convergys, EDS, Infosys and Tata Consulting
• At the crossroads between Asia Pacific and North America and home to Canada’s largest and busiest port, Vancouver is a commercial hub for a wide array of business services, including transport and logistics, engineering, advanced technologies, and business process outsourcing.  
• Global leaders like eBay, Microsoft and PeopleSoft have chosen Vancouver for its highly skilled workforce and strong commitment to research, innovation, education and training.
• With Canada’s second largest number of head office locations, Calgary (Alberta) is also the site of rapidly expanding business services clusters with engineering services showing soaring growth on the strength of a strong regional economy and dynamic oil and gas sector.

Major Engineering Firms in Canada

• Aecom Group
• CH2M Hill Canada
• Dessau
• Ganivar
• Golder Associated
• Hatch Energy
• MMM Group
• Sandwell Engineering (Ausenco Group)
• SNC Lavalin
• Stantec Consulting International
• Trow Associates

Major Nearshoring/Offshoring Firms in Canada

• Accenture
• Aditya Birla Minacs
• Capgemini
• Ceridian
• CGI Group
• Convergys
• Infosys
• Tata Consulting

Look Who Chooses Canada

• IBM Canada employs some 22,000 in Canada and is one of the country's largest investors in R&D.
• In 2009, Germany’s Kuka Roboter GmbH formed a Canadian subsidiary to support  its growing number of robotics customers in Canada.
• In 2008, France’s AMESYS set up its North American engineering operations in Montréal (Quebec).
• In 2008, U.S.-based IT firm Keane announced plans to expand its Halifax (Nova Scotia) operations.
• Texas-based EDS chose Winnipeg (Manitoba) as the location for a new $18-million hi-tech service centre.